I just wanted to let you and your crew know that I am glad I allowed Roofing Systems Of Atlanta to install my new roof. I most likely had more estimates than many people would, with about seven different companies in the Atlanta area. I was most impressed with yours. Many other companies stressed on the length of their labor warranties. I hope anyone that might be reading this realizes that those labor warranties are only as good as the paper that they are written on. None of those companies can honestly promise to still be in business ten or twenty years from now! Below I explain some of the reasons I am glad that I chose your company.
First of all, it was good to talk to someone who listened to my concerns and who was interested in what I was wanting in a new roof, both in the materials and quality of workmanship. My wishes were met with what I considered a very fair price. You helped me make the correct color selection and I have had many positive comments from my neighbors, family and friends. It is sometimes difficult to imagine an overall color effect from just the samples, but you have seen many finished roofs and were able to help me visualize the final results. The color and shading is impressive and really complements my home. I wanted a fifty year, algae resistant, dimensional roof. I am now 55 and felt this might be the last roof I have to install on my home. I feel we made the right decision.
Secondly, I know that many roofing companies are using helpers that don't communicate well with the homeowners. This was not a concern with your company at all because the on-site boss, Luis Mejia, was very accommodating with any of my concerns, spoke very good English and went out of his way to make the job a pleasant experience. The crew was great about respecting my property, and it was evident they were well trained to do the job right. I was impressed as well with their attention to detail and their cleanliness at the job site. They constantly picked up any nails with the magnet and kept their trash contained. When we discovered some unexpected damage on my roof deck, they knew how to make the additional repairs. You were also very reasonable with the additional cost of the repairs. In perspective, just a few weeks ago, one of my neighbors had their roof replaced and the workers played their radio so loud it could be heard all over the street. Even though it didn't bother me, it seemed very unprofessional and it took them about three days to do that job. None of your crew did anything that was considered unprofessional while here on my property. In addition your crew removed two old roofs off my house and had the new roof installed all in the same day. It was obvious they were all hard workers! The next day they came back and finished cleaning up, picked up nails and completed the few final details. You also came by and did a final inspection with me on my new roof before payment was finalized. Very impressive.
I consider you a person that operates an honest, quality roofing company and I would be glad to recommend your company to anyone. Keep up the good work!
Great Job! Melanie and I are very pleased. Your crew did an excellent job. Our neighbors across the street are having their insurance adjuster out next week. We strongly recommend your company.
Melanie & John